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Help Center

  • How long does it take for my order to arrive?
    At Richy Gifts, we take pride in creating personalized and unique gifts for our customers. As a result, it takes our team 2-3 working days to craft your order with care and attention to detail. After your item has been created, it will be shipped out to you within 4-5 working days. Please note that shipping times may vary depending on your location and the shipping method you choose. We always strive to deliver your gift as quickly as possible without compromising on quality. If you have any concerns about the status of your order, please don't hesitate to contact our customer support team for assistance.
  • How To Order From
    Ordering from is easy! Simply follow these steps: 1. Browse our website and select the items you wish to purchase. 2. Take a Screenshot of products you want to order 3. Then Click on Buy Now You will get redirect to our WhatsApp chat 4. Send Screenshots of products, photos and text which you want to customize and shipping information in this format Name : Flat No / House No : Building Name : Landmark : Area : City : State : Pincode : Contact number : 5. We will send you the Gpay number once you are done with the payment send us screenshot and then your order is confirmed Once your order has been placed, you will receive a confirmation message on WhatsApp with your order details. We will then process and ship your order as soon as possible. If you have any questions or concerns about ordering from, please don't hesitate to contact our customer service team for assistance.
  • How Can I Cancel My Order ?
    Unfortunately, we do not have a cancel policy. Once an order is placed, it cannot be cancelled. However, if you have any questions or concerns about your order, please contact our customer service team and we will do our best to assist you. Thank you for choosing Richy Gifts
  • Do you offer cash on delivery as a payment option?
    No, we do not offer cash on delivery as a payment option. We accept payment through Gpay, Phone Pe and Paytm We ensure safe and secure payment transactions for our customers' convenience. If you have any questions regarding payment options, please contact our customer support team.
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